At indo178, your privacy is more than a legal formality — it is a genuine commitment we take seriously. This document explains exactly what data we collect, why we need it, how we protect it and what rights you have as a player.
This Privacy Policy describes the privacy practices of indo178 ("we", "Platform"). By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully.
indo178 take our responsibility to protect every player's privacy seriously. We understand that when you register and play at indo178, you are placing a great deal of trust in us — including your personal information, financial details and usage patterns.
This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. We are committed to handling your data in a transparent, fair and secure manner at all times.
This policy applies to all your interactions with indo178 — including account registration, deposits via Touch 'n Go eWallet or GrabPay, placing bets on Malaysia Super League or EPL football, use of Live Casino, slots, jackpot, and all communications with our support team.
We only collect data that is strictly necessary to operate our services indo178 responsibly and securely. The following are the categories of data we collect:
| Data Category | Example Information | Required? |
|---|---|---|
| Identity | Full name, date of birth, identity card number | Yes |
| Relationship | Phone number, email address | Yes |
| Financial | Payment methods (TNG, GrabPay, DuitNow, FPX), MYR transaction records | Yes |
| Technical | IP address, device type, web browser, operating system | Auto |
| Usage | Betting history, games played, session duration | Auto |
| Communications | Support chat records, emails, feedback | Preferences |
Data we do NOT collect:
indo178 uses your personal data solely for the following purposes:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), indo178 processes your personal data on the following bases:
indo178 never sells your personal data to anyone. We may share your data only in the following limited circumstances:
All third parties with whom we share data are bound by strict data protection agreements and are only permitted to use your data for the specified purposes.
indo178 has never shared your personal data for third-party marketing purposes without your explicit consent. If you receive a communication claiming to be from indo178 through an unrecognised channel, please report it to us immediately.
indo178 implement multiple layers of technical and administrative protection to keep your data secure:
While we implement robust security measures, no system can guarantee 100% security. You also play an important role — always use a strong password, enable 2FA and never share your login credentials with anyone.
indo178 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you.
Under Malaysia's PDPA, you have the following rights regarding your personal data at indo178. To submit any request, please contact us at support@indo178.click.
Platform indo178 uses cookies and similar tracking technologies to enhance your experience. The types of cookies we use are as follows:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the platform indo178.
Platform indo178 is exclusively for users aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.
Should we discover that a child's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the associated account.
If you suspect that someone under the age of 18 is using the platform indo178, please contact us immediately at support@indo178.click so we can take the appropriate action.
indo178 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology or our business practices. When material changes are made, we will:
Continued use of the platform indo178 after an amended policy comes into effect will be considered your acceptance of the revised policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how indo178 handles your personal data, please contact our Data Protection Officer via:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data deletion or full data exports, we will complete these within 30 days.
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe that indo178 does not handle your data in accordance with the PDPA 2010.
Under Malaysia's PDPA, you have full rights over your personal data. Here is how to exercise them.
Request a copy of all personal data we hold about you. We will provide it in a readable format within 30 days.
Request a correction to any inaccurate or incomplete data. We will update your records within 5 business days.
Request deletion of your data when it is no longer needed, subject to applicable legal retention requirements.
Object to the processing of your data for direct marketing purposes at any time. Requests will be actioned immediately.
Request your data in a structured, machine-readable format for transfer to another platform should you wish to do so.
Request that we restrict how we use your data in certain situations — for example, while a complaint investigation is in progress.
To exercise any of the above rights, contact us at support@indo178.click or via Live Chat on the platform.
Six layers of protection we apply every day to keep your data safe.
The same standard used by Malaysia's leading banks. All data transmitted between your device and our servers is fully encrypted.
An additional security layer that requires verification via your phone on top of your password — your most effective protection against unauthorised access.
Our automated system monitors every transaction and login. Suspicious activity is detected and blocked within seconds.
Internal staff may only access data required for their specific role. A full audit log is maintained for every access.
Platform indo178 undergo regular penetration testing and security audits conducted by independent third parties to identify vulnerabilities.
All our data protection practices are fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).
Also read the other documents that complement this Privacy Policy.
Your Data Is Safe with indo178
A platform that puts your privacy and security first. Deposit MYR via Touch 'n Go or GrabPay, 256-bit SSL, and 24/7 Malay-language support.